Introduction and Commitment to Security At Myko AI, safeguarding our clients' data is foundational to our operations and product design. We commit to employing industry-standard security measures and adopting innovative practices to ensure the highest levels of data privacy and security.
Compliance SOC 2 Type II Compliance: Myko AI adheres to the stringent requirements of SOC 2 Type II certification, undergoing regular security audits and penetration tests to validate our security, availability, and confidentiality controls.
Enhanced Data Security Measures No Data Leakage to Public AI Models: Myko AI employs LLMs exclusively for understanding user metadata and queries, with stringent controls to prevent any customer data from being transmitted to public AI models. Customer data is never used for model training and remains strictly confined for individual customer use.
Customized Prompts: Each client benefits from dedicated, concise, sufficient and accurate prompts for the client generated by Myko's technology by digesting their metadata, ensuring unparalleled accuracy and relevance to their unique operational needs.
Robust Data Encryption: All data managed by Myko AI is encrypted and securely hosted on a SOC 2 Type II certified Azure cloud instance, embodying our commitment to data security and integrity.
System Architecture and Security Measures Myko AI's infrastructure utilizes Microsoft Azure, a platform known for its robust security standards. This strategic choice enables us to leverage Azure's comprehensive security features, ensuring the protection of customer data and the prevention of unauthorized access. Importantly, we maintain a strict policy that customer data never enters third-party generative AI models, preserving the integrity and confidentiality of your information.In managing data, Myko AI adopts a minimal retention strategy. While data is essential for our operations, we only store what is necessary for the service delivery. Metadata, crucial for identifying the correct data sources and optimizing our AI's performance, is retained securely, encompassing details like table names, column names, and user-generated key definitions.
Using MetaData to Improve AI Performance At Myko AI, we leverage client metadata, such as table names and column names, to refine and enhance AI performance. We prioritize the utmost privacy and security by ensuring Client Data Isolation: Each client's data is securely compartmentalized, safeguarding against access from other clients or the public. Secure AI Integration: Our AI infrastructure is powered by Microsoft Azure Cloud, renowned for its stringent security and privacy standards. Rest assured, both Myko and Azure uphold a strict policy where AI interactions are not utilized for model training, ensuring your data's integrity and confidentiality remain intact. Authentication and Access Control Myko also is able to mirror access controls put in place by existing data infrastructure that users connect to.
Data Deletion Requests Clients can request the deletion of their data in accordance with our comprehensive data management policies. Requests are processed promptly, following a verified authentication procedure to ensure the integrity and security of the data deletion process. Contact Information for Security Concerns For any security concerns or inquiries, clients are encouraged to contact our dedicated security team at security@myko.ai. Our commitment to responsiveness and transparency underscores our dedication to your data’s security.
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